Buying a new spa or hot tub: Key terms and questions answered

Questions

1. What are three essential questions to ask a hot tub retailer before purchasing?
2. What are the potential dangers of purchasing a hot tub from a non-reputable internet provider?
3. What are the key differences between a self-contained hot tub and an in-ground spa?
4. Describe the benefits of a swim spa and explain the difference between single-chamber and dual-chamber models.
5. Why is it crucial to have a site survey conducted before hot tub installation?
6. What is the purpose of a “soak test,” and why is it recommended?
7. Explain the importance of insulation in a hot tub concerning energy efficiency.
8. Briefly describe the unique features of a timber hot tub.
9. Besides product quality, what additional benefits does a BISHTA member offer compared to a non-member retailer?

Short-Answer Quiz: Answer Key

1. What are three essential questions to ask a hot tub retailer before purchasing?

• What water treatment is required to maintain the water safely?
• What features does the hot tub include (seats, jets, entertainment systems)?
• What are the warranty terms and arrangements for call outs and servicing?

1. What are the potential dangers of purchasing a hot tub from a non-reputable internet provider?
2. Buyers may receive poor quality products, misleading information about the product’s origin, or inadequate after-sales service. They may also face difficulty with warranties or experience delays in delivery.
3. What are the key differences between a self-contained hot tub and an in-ground spa?
4. Self-contained hot tubs are portable, above-ground units with built-in equipment. In contrast, in-ground spas are permanently installed in the ground, often requiring professional installation and local authority permits.
5. Describe the benefits of a swim spa and explain the difference between single-chamber and dual-chamber models.
6. Swim spas allow swimming activities and aqua aerobics. Single-chamber models have one body of water for swimming and relaxation, while dual-chamber models offer separate areas for each, allowing for independent temperature control.
7. Why is it crucial to have a site survey conducted before hot tub installation?
8. A site survey ensures the chosen location can accommodate the hot tub’s weight, water, and occupants. It assesses access routes, electrical requirements, and the foundation’s suitability, preventing potential installation problems.
9. What is the purpose of a “soak test,” and why is it recommended?
10. A “soak test” allows potential buyers to experience the hot tub firsthand, assessing the comfort, jet power, seating arrangement, and overall feel before committing to a purchase.
11. Explain the importance of insulation in a hot tub concerning energy efficiency.
12. Good insulation retains the heat of the water for longer, reducing the energy required to maintain the desired temperature. This results in lower running costs and increased energy efficiency.
13. Briefly describe the unique features of a timber hot tub.
14. Timber hot tubs offer a traditional, rustic aesthetic and provide natural aromatherapy from the wood. They can be heated with wood-fuelled fires, allowing for off-grid placement. However, they may require more maintenance than other types.
15. Besides product quality, what additional benefits does a BISHTA member offer compared to a non-member retailer?

Key Terms

• Self-Contained Hot Tub: A portable, above-ground unit with all equipment and plumbing contained within the cabinet, requiring minimal installation.
• In-Ground Spa: A spa permanently installed in the ground, often requiring professional excavation and concrete work.
• Swim Spa: A larger spa designed for swimming activities, often featuring counter-current jets for resistance training.
• Hydrotherapy Jets: Jets that circulate water and air to create a massaging effect, promoting relaxation and pain relief.
• Water Treatment: The process of maintaining safe and hygienic water quality in hot tubs and swim spas, typically involving sanitizers, pH balancers, and filtration.
• Site Survey: An assessment of the location where a hot tub will be installed, ensuring the foundation, access routes, and electrical supply are suitable.
• Soak Test: An opportunity for potential buyers to try out a hot tub before purchase, experiencing the comfort, jet power, and seating arrangement.
• Warranty: A guarantee provided by the manufacturer or retailer covering repairs or replacements for a specific period.
• Code of Ethics: A set of principles and guidelines that BISHTA members agree to abide by, promoting professionalism, ethical business practices, and customer care.