Meet the experts at The Pool Cleaners

Welcome to The Pool Cleaners – your trusted partner for professional pool and hot tub maintenance. With years of experience, a dedicated team of experts, and unparalleled customer support, we ensure that your pool or hot tub remains in pristine condition year-round. Whether you’re dealing with a stubborn maintenance issue, looking to enhance your pool’s functionality, or simply need advice, we’re here to help.


Our Expertise

At The Pool Cleaners, we pride ourselves on delivering high-quality, reliable, and affordable pool and hot tub products. Our team is equipped with advanced tools, extensive training, and a passion for delivering exceptional results. From cleaning and chemical balancing to equipment repairs and energy-efficient upgrades, we cover it all.  Just got a simple question or not sure which product to use? No problem, we can advise.

What We Offer to Customers

  • Comprehensive Pool Cleaning Knowledge: We ensure your pool stays sparkling clean with the right products.
  • Water Chemistry Expertise: Keeping water balanced is critical for safety and comfort. We can advise on testing, analyzing and adjusting pH, chlorine, hardness and alkalinity levels.
  • Hot Tub Maintenance products: From draining and refilling to thorough jet cleaning, we have all the tools to keep your hot tub in perfect working order.
  • Emergency Support: Have a pool problem that can’t wait? Our responsive team is open throughout the day to help.

Meet Our Team

Our team is at the heart of what we do. Each member brings expertise, dedication, and a personal touch to every service.   With over 200 years of experience between the team of 18 members there is always someone to help.

Here are just a few of the friendly faces:

John Pierson – Senior Pool Technician

John has over 35 years of experience in pool and hot tub maintenance. Known for his meticulous attention to detail, he specializes in diagnosing and resolving complex equipment issues. Whether it’s a stubborn leak or a malfunctioning pump, John’s expertise ensures your pool runs smoothly. In his free time, John enjoys scuba diving, which inspires his passion for clean and safe water environments.

Sarah Thomas – Water Quality Specialist

Sarah is our resident chemist. With a background in environmental sciences, she ensures that every pool and hot tub meets the highest water safety standards. She’s particularly skilled at troubleshooting water discoloration, balancing pH levels, and eradicating algae. Sarah’s friendly demeanour and knack for explaining complex processes make her a customer favourite.

Mike Rodriguez – Hot tub specialist

Mike oversees hot tub maintenance queries. He’s been in the game a long time, has seen all of the possible issues in a hot tub and knows how to fix them.


What Questions Can We Answer?

We know that pool and hot tub owners have plenty of questions. Here are some of the most common ones, along with just a snippet of the advice and guidance we provide.

General Maintenance Questions

  1. “How often should I clean my pool?”
    Frequency depends on usage and the environment. Regular tasks like skimming debris should be done weekly, while filters may need cleaning monthly. We’ll help you create a schedule that works for your pool.

  2. “What is involved in routine hot tub maintenance?”
    Routine care includes checking water levels, sanitizing jets, balancing water chemistry, and cleaning the tub itself. We also recommend draining and refilling every three months.

  3. “What’s the best way to prevent algae growth?”
    Maintaining proper chlorine levels, brushing pool walls, and running your pump regularly are key. If algae appear, we offer powerful treatments to eliminate them quickly.

Equipment and Repairs

  1. “Why isn’t my pool pump working?”
    Common causes include clogged impellers, air leaks, or motor issues. Our experts can diagnose and fix the problem, saving you time and hassle.

  2. “Do I really need a pool cover?”
    Yes! Covers reduce debris, conserve heat, and prevent water evaporation. They’re especially beneficial during off-seasons or when your pool isn’t in use.

  3. “How can I upgrade my pool equipment?”
    From energy-efficient pumps to advanced filtration systems, we’ll guide you through options that fit your budget and improve performance.

Water Quality and Safety

  1. “Why is my pool water cloudy?”
    Cloudy water often results from imbalanced chemicals, poor filtration, or high bather loads. We’ll identify the root cause and restore clarity.

  2. “Is it safe to use my hot tub if the water is foamy?”
    Foam can indicate detergent buildup or water that’s overdue for a change. We’ll address the issue and show you how to prevent it.

  3. “What are the ideal water chemistry levels for my pool?”
    A well-maintained pool should have a pH of 7.2–7.8, chlorine levels between 1–3 ppm, and alkalinity of 80–120 ppm. We provide regular testing and adjustments to ensure these levels are maintained.

Seasonal Questions

  1. “How do I prepare my pool for winter?”
    Winterizing includes lowering the water level, cleaning the pool, and adding antifreeze to the plumbing. We also offer professional closing services to protect your investment.

  2. “What steps should I take to open my pool for the summer?”
    After removing the cover, we recommend testing water chemistry, inspecting equipment, and thoroughly cleaning before swimming.

  3. “How can I keep my pool safe during a storm?”
    Secure loose furniture, balance water chemicals, and ensure the pump is off to protect your pool and equipment.

Eco-Friendly Pool Care

  1. “What are the benefits of switching to a saltwater pool?”
    Saltwater systems are gentle on the skin, cost-effective over time, and require fewer harsh chemicals. We can help with conversions or system upgrades.

  2. “Can I use solar heating for my pool?”
    Absolutely! Solar heating is an eco-friendly way to extend your swimming season while reducing energy costs.


Why Choose The Pool Cleaners?

  • Expert Knowledge: With centuries of combined experience, our team has seen and solved every pool and spa related challenge.
  • Customer-Centric Approach: We tailor our services to meet your specific needs and preferences.
  • Reliable Support: Have a question or emergency? We’re here to help, seven days a week.
  • Cutting-Edge Technology: From robotic cleaners to energy-efficient pumps, we advise on the best tools and techniques in the industry.

Customer Testimonials

“The Pool Cleaners have been a lifesaver! Their products keep my pool spotless, and the team is always professional and friendly.” – Lisa, Brighton

“I had no idea what was wrong with my hot tub. Sarah diagnosed the problem instantly and provided a fix for it on the same day. Amazing service!” – Mark, London


Get in Touch

Ready to experience stress-free pool and hot tub ownership?  The Pool Cleaners are here to make your life easier, click on the Get In Touch link above to drop us a message.